PAPER & FRAMING

We've partnered with  Simply Framed to provide you with high quality, custom framing made to order. All frames are complete with UV-shielding plexiglass, archival acid-free foam core backing, a paperback finish, wall bumpers, and a hanging hardware kit with instructions. Photographs are printed on Hahnemuhle Photo Rag 308, designed for long term durability. 

SHIPPING

ART HOUSE SHIPPING

All prints and framed works are made to order and ship separately from all products from the lifestyle shop. Standard domestic shipping is free for the Art House within the US. For standard production + shipping, please allow a minimum of 2 weeks for prints and at minimum of 3 weeks for framed prints. If you'd like to expedite your shipping please contact us before you place your order and we can set you up with some speedy delivery options.

LIFESTYLE SHOP SHIPPING

We are proud to ship with the USPS. Everything is shipped priority mail unless express is chosen at check out. Please allow 2-3 days for processing and 3-5 days for shipping for standard priority mail and 2 day shipping for express We are a small business and try out best to process and ship at a timely pace.

ECO SHIPPING

We package and ship eco with mother earth in mind. We have invested in our shipping practice and use recycled, bio-degradablE materials from ecoclose. We also choose to repurpose shipping materials we receive. So if you get a package with different labels that is why. Please be mindful with how you dispose of these materials and try to reuse them whenever you can!

RETURNS & EXCHANGES

Unfortunately, we cannot accept returns or offer exchanges for any products from the art house. If your shipment gets damaged in transit we work with Simply Framed directly to correct the problem. If you have specific questions or inquiries about your order before it's been placed or if it is damaged, please contact us first!   

We accept returns for damaged - unopened items from the lifestyle shop for up to 2 weeks. Please contact us first before returning any item.

CUSTOM ORDERS

We'd love to hear from you if you have a custom order in mind. We have curated our shop with framing options that we feel best suit the pieces, however we understand that you may have something different in mind. Give us a shout and we would love to help work with you!

WHOLESALE

We would love to partner with you! If you are interested in making bulk purchases for the purpose of re-sale or interior design, we offer a great discount. Please contact hello@terracottahouse.co for more information!